24×7 Support: (877) 881-2235 | Support
Shopping Cart | Student Login | FAQs
OSHA Safety Training Support

OSHA Training FAQs

Find answers to your questions about our OSHA training courses here, including enrollment questions, courese-related, and technical requirements.

OSHA Training FAQs

OSHA Training Fequently Asked Questions

Find answers to your questions about our OSHA training courses, including enrollment questions and technical requirements. If you have a question not listed oron our FAQ page, do not hesitate to search further via the Knowledge Base.

Course Related

Are you OSHA approved?

OSHA does not approve any providers. OSHA authorizes training providers to offer online 10 and 30 hour training online. Our courses are powered by 360training.com - an OSHA Accepted Training Provider.

Are the 10hr & 30hr OSHA courses OSHA compliant and approved?
OSHA does not approve providers or courses and therefore out course is not OSHA approved. OSHA only authorizes or accepts training vendors. OSHA.com’s 10 and 30 hour OSHA Outreach Training courses are OSHA compliant, meet the OSHA 29 CFR 1910 and OSHA 29 CFR 1926 requirements, and are OSHA accepted. Upon completion of the course, you will get a DOL Course Completion Wallet Card.
What States are OSHA Outreach courses are mandatory for?
43 states do not have a training requirement. The education is voluntary - however many project owners require workers to have completed an OSHA-Accepted Outreach 10-hour construction training course to become eligible to work on the construction site.

For 7 states (NV, CT, MA, NY, MO, RI, NH) construction safety training is required and the requirements vary from state to state. Our online OSHA Outreach Training Course meets the OSHA compliance requirements.
Will I get a printable certificate upon completion?

Yes, a temporary printable certificate is immediately available upon completion of all courses provided by OSHA Training University.

Will I get a DOL card in the mail?

If you are taking a OSHA Outreach 10 or 30 hour Training Course, you will receive a DOL Course Completion Wallet Card in the mail in 4-8 weeks (depending on volume).

Why is online training better than on-site training?

Two words: convenience and self-paced. Many workers are so busy or live in areas where classroom sessions are not practical. Online offers much greater convenience. The self-paced nature of online allows each student to spend more time on the topics they are not familiar with and move more quickly through those that they are. In a classroom, everyone marches through the same topics for the same amount of time.
And yes - the online course is equivalent to an on-site classroom course.



I completed the Outreach training course, why can’t I access the final exam?

OSHA’s Outreach Training Program—Online Training Guidelines mandates that all students spend 10 or 30 hours in the respective courses. Any student that has spent less than the required 10 or 30 hours in the course must return to the course to review content that is key to them or visit other available course modules to meet OSHA’s timing requirement.

Is there a time restriction on completing a course and the survey?
Courses do not have a time restriction, except for the OSHA Outreach Training Courses. For the 10 Hour and 30 Hour OSHA Outreach Training Courses, the time to complete the course is six months. The completion of your survey is a required portion of your course. If you do not complete the survey within three months of your course completion, your card will not be processed. The survey link is located in your end of course instructions, please complete in a timely manner so we can process your card within the 6-8 week day timeframe.
I've lost my DOL Course Completion Wallet Card, how do I get another one?
Please contact our customer support team at 1-877-881-2235 to receive a replacement card.
Once I've complete my course how do I get a certificate?
This will vary depending on the course you take and the State that we report the credit hours too. Please make sure to read the end of course instructions when you complete your course.


Technical Questions
My certificate won’t print. What should I do?

First make sure you have the latest version of Adobe Reader. You can download a free copy at http://get.adobe.com/reader/. Once you download it, follow the installation instructions. You should now be able to open and print certificates using Adobe Reader.

I forgot my username and password. What do I do?

If you have forgotten your password, go to www.oshatrainingu.com and click on the Student Login link. Then click the “Forgot password?” link below the student login. Then enter your email address. You should receive an email to your email address stating your password.

If you have forgotten your username and password, please contact student support at 1-877-881-2235.

Problem taking the course?
  • Player is “stuck”?
  • Error message on page?
  • Page not displaying correctly?

All three of these issues can usually be fixed by clearing your cache or cookies. Here is a site we recommend http://www.wikihow.com/Clear-Your-Browser's-Cache you can also do an internet search for “clearing cache” as there are many online resources to assist you in accomplishing this.

I am having trouble logging into my course. What should I do?
Some of these difficulties are caused by the settings on your computers. The easiest way to solve them is to clear your “cookies”. Follow these steps: Go to the ‘Tools’ button on your internet window and drop down to ‘Internet Options’. Then go to the middle of the Internet options box and click on ‘Delete Cookies’. It will take a minute for the cookies to delete. Once the operation is complete, close the box and log back into the course. If this does not work please contact customer support at 1-877-881-2235.
I answered security question incorrectly and am locked out. What do I do?
Please contact customer support at 1-877-881-2235 so that we can assist you with this issue
What is the cost of the course and what methods of payment are accepted?
The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express) and Telecheck.


About OSHA Courses

OSHA Safety Training

OSHA Accepted Training Provider
Courses meet OSHA training requirements and provides compliance for Construction, HAZWOPER, EPA, DOT, and MSHA. Powered by 360training.com.

  • OSHA Accepted Provider
  • Meets Latest OSHA Standards
  • Auto-bookmarking never lose place
  • Download certificate of completion
  • 100% Online, 24x7 Support
  • Money Back Guarantee